HIPAA compliance, built into every workflow

Our compliance commitment

Handling protected health information is a responsibility we design around, not a checkbox at the end.

From the first data migration to every daily claim, PHI is handled under HIPAA-aligned policies, moved only through secure channels, and accessible only to the people who need it for your work.

Technical & administrative safeguards

• Encryption in transit (TLS) and at rest for stored PHI
• Role-based access on a least-privilege basis
• Unique logins with activity audit logging
• Secure, direct connections to clearinghouses and payer portals
• No PHI sent over unsecured email
• Regular access reviews as staff and needs change

Your Business Associate Agreement

Before any protected health information changes hands, we sign a Business Associate Agreement that defines exactly how your data may be used and protected:

• A signed BAA in place before any PHI is shared
• Clearly defined permitted uses and disclosures
• Breach-notification obligations spelled out
• Return or secure destruction of data on termination

People & training

Most breaches are human, so our people are the first safeguard:

• HIPAA privacy and security training for all staff
• Background checks and signed confidentiality agreements
• A documented incident-response plan
• Ongoing refreshers as rules and threats evolve