Privacy Policy – Reliable Care

Last Updated: January 30, 2026

Reliable Care (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected through our website and related communications. This Privacy Policy explains how we collect, use, store, disclose, and protect information provided to us.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information voluntarily provided by you, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Practice name, type, and size
  • Any information submitted through contact forms, chat features, or direct inquiries

Technical & Usage Information

We automatically collect certain non-identifying information, such as:

  • IP address
  • Browser type and version
  • Device and operating system
  • Referring and exit pages
  • Website usage patterns and interaction data

This information is used for analytical and operational purposes and does not directly identify individuals.

How We Use Your Information

We use the collected information to:

  • Respond to inquiries and service requests
  • Provide information about our medical billing, coding, credentialing, and RCM services
  • Communicate service-related updates
  • Improve website functionality and user experience
  • Conduct internal research and operational analysis
  • Comply with applicable legal and regulatory obligations

Reliable Care does not sell, rent, or trade personal information to third parties.

Information Sharing & Disclosure

Personal information may be shared only under the following circumstances:

  • With trusted third-party service providers who assist in operating our business (e.g., hosting, customer support), and only as necessary to perform those services
  • When required to comply with applicable laws, legal processes, or governmental requests
  • When disclosure is necessary to protect the rights, property, or safety of Reliable Care, our users, or others
  • With your explicit consent

No Client or Professional Relationship Created

Submission of information through our website, chat features, contact forms, or email communications does not create a client, contractual, or professional relationship with Reliable Care unless and until a formal written service agreement is executed by all parties.

Information Accuracy Disclaimer

Reliable Care relies on the accuracy of information provided by users. We are not responsible for errors, omissions, or inaccuracies in information submitted and shall not be liable for outcomes resulting from such inaccuracies.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Analyze website usage and trends
  • Improve site performance and functionality

You may control cookie usage through your browser settings. Disabling cookies may affect certain website features.

Third-Party Cookies & Services

Our website may include third-party tools or services that place cookies or collect usage data. Reliable Care does not control these technologies, and their use is governed by the respective third-party privacy policies.

Web Beacons

We may use web beacons (pixel tags) in emails or on our website to measure engagement and improve communication effectiveness. These tools do not collect personally identifiable information independently.

Social Media Features

Our website may include social media features or widgets. These features may collect your IP address and track interactions. Your use of such features is governed by the privacy policies of the respective social media providers.

Chat & Contact Features

If you use our live chat or contact forms, we may collect your name and contact information to respond to your inquiry. This information is used solely for communication and service-related purposes.

Testimonials & Public Content

Testimonials or reviews displayed on our website are published with consent. If you wish to request the removal or modification of a testimonial, please contact us directly.

External Links

Our website may contain links to third-party websites. Reliable Care is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of data transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Limitation of Liability (Privacy-Specific)

To the fullest extent permitted by law, Reliable Care shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to the collection, use, storage, or disclosure of personal information, including but not limited to unauthorized access, data loss, or system failures.

Use of our website and submission of information is at your own risk.

Right to Modify Practices

Reliable Care reserves the right to modify, suspend, or discontinue any aspect of its website, data collection practices, or communication methods at any time, except where restricted by applicable law. Any changes to this Privacy Policy will be posted on this page.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Reliable Care operates, without regard to conflict of law principles.

Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected by an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Reliable Care
 [Insert Business Address]
[Insert Contact Email]
[Insert Phone Number]