Privacy Policy

Information we collect

We collect only what we need to respond to you and provide our services.

• Contact details you submit through our forms — name, email, phone number, and your message
• Basic technical data your browser sends automatically, such as IP address and pages visited
• Any information you choose to share when you engage our services

How we use your information

• To respond to your enquiries and prepare a quote
• To deliver and manage the services you request
• To send service-related communications
• To improve our website and services
• We do not sell your personal information

Protected health information (PHI)

If you are a client and we process protected health information on your behalf, that PHI is governed by a signed Business Associate Agreement and handled under HIPAA/HITECH — not by this website policy. See our Compliance page.

Cookies & analytics

Our site may use cookies and basic analytics to understand how visitors use the site and to improve it. You can control cookies through your browser settings; disabling them may affect some features.

Sharing & third parties

We share your information only as needed to provide our services (for example, with secure clearinghouses or payers on a client’s behalf), to comply with law, or with service providers bound to protect it. We do not sell your data or share it for unrelated marketing.

Data security

We protect your information with encryption in transit, access controls, and staff trained on privacy and security. No method of transmission is 100% secure, but we work hard to safeguard your data.

Your choices & rights

You may ask us to access, correct, or delete the personal information you have provided, or opt out of non-essential communications, by contacting us. We’ll respond in line with applicable law.

Contact us

Questions about your privacy or this policy? Email info@reliablecarercm.online or call +1 786-788-7313.