Everything your revenue cycle needs, under one team
Billing, credentialing and trained virtual assistants — run by people who actually chase the money. Pick a service below to see exactly how we run it.
Why practices switch to us
- First-pass acceptance
- 95%+ clean claims
- Denials
- Worked within 48 hours
- Credentialing
- In-network in 60–90 days
- Every account
- A dedicated manager
What we do
Certified billers handle every claim from charge capture to payment posting. We file both professional (CMS‑1500) and institutional (UB‑04) claims, and we work each one until it is paid — not just until it is submitted.
How we run your billing
- Charge capture and coding reviewCharges are checked against documentation before anything reaches a payer.
- Claim scrubbingEvery claim is validated against payer rules, so avoidable rejections never leave our desk.
- Error correction and timely filingIssues are fixed and filed inside each payer's deadline, not after it.
- Payer follow-upUnpaid and underpaid claims get chased until they are resolved.
- Payment posting and reportingPayments are reconciled against every ERA and reported back to you in real time.
What we need from you
Four things. That's the whole handoff.
- Accurate charge capture
- Correct documentation
- Charges sent on time
- A contact for payer questions
What your practice gets
- Faster reimbursements and steadier cash flow
- Fewer denials and rejections
- Less admin load on your front desk
- Clean claim submissions
- Real-time reporting you can actually read
- A dedicated account manager who knows your practice
Most denials start upstream, in the code. If you want billing and coding reviewed together, ask for a combined assessment — it costs nothing and takes about a week. Call +1 786-788-7313 or send us your A/R report.
Related services
What we handle
From a solo provider joining a new group to a full practice adding payers, we own the paperwork and the follow-up — the part that actually eats your staff’s week. Initial enrollment, CAQH, re-credentialing, revalidations, and EFT/ERA setup all sit with one team.
How we run your credentialing
- Audit & document intakeWe confirm NPIs, licenses, DEA, malpractice and work history, and flag anything that will slow a payer down before we ever submit.
- CAQH build & attestationWe create or clean up CAQH, upload every document, and keep attestations current so payers never bounce an application.
- Payer applicationsMedicare (PECOS), Medicaid and commercial applications submitted correctly the first time, matched to each payer’s exact format.
- Follow-up until approvedWeekly payer calls and portal checks with escalation — you get a live status tracker instead of a black hole.
- Approval & revalidation calendarEffective dates confirmed, EFT/ERA set up, and every revalidation and re-credentialing date put on a calendar we watch for you.
What we need from you
One clean handoff and we take it from there:
- Individual & group NPI
- Active state license(s)
- DEA / CDS certificate
- Malpractice certificate of insurance
- CV with a gap-free work history
- Practice details & Tax ID / EIN
- Voided check for EFT enrollment
What your practice gets
- In-network on the earliest possible effective date
- No revenue lost to expired or missed revalidations
- A single point of contact who owns every application
- A live status tracker for every provider and payer
- Retro-billing pursued wherever payers allow it
- Clean, maintained CAQH that stops future denials
Adding a provider or a new payer? Let’s get it moving.+1 786-788-7313Start credentialing
Related services
What our VAs do
Think of a Reliable Care VA as an extension of your front office — same tools, same protocols, without the hiring, payroll and turnover. They handle the repetitive phone-and-portal work that keeps your in-house staff away from patients.
How we staff and onboard
- Scope your tasks & toolsWe map exactly what you want covered and which systems — EHR, phone, clearinghouse — the VA will work in.
- Match a trained VAYou get a HIPAA-trained assistant (or a small pod) with the right experience for your specialty — not a random temp.
- Shadow & SOP buildWe document your workflows into SOPs and shadow your team so the VA works the way you already do.
- Go live with QADaily task reporting and quality checks from day one, with a supervisor watching output.
- Supervision & backupOngoing coaching plus guaranteed backup coverage, so a sick day never leaves your desk empty.
Tasks you can hand off
Pick any mix — most practices start with the phone and portal load:
- Appointment scheduling & confirmations
- Insurance eligibility & benefits verification
- Prior authorizations & referrals
- Patient reminders, recalls & no-show follow-up
- Inbox, fax & document triage
- Data entry & chart prep
- A/R follow-up and patient balance calls
- Front-desk overflow & after-hours coverage
What you get
- 40–60% lower cost than a local hire
- No recruiting, payroll or HR overhead
- Coverage continuity — no turnover gaps
- HIPAA-compliant, background-checked staff
- A dedicated supervisor and daily QA
- Hours that scale up or down as your volume moves
Ready to take work off your desk? Let’s build your plan.+1 786-788-7313Get a VA plan